Conditions générales d'achat et de réservation
1. INTRODUCTION
These General Conditions regulate the use of the website https://www.disfrutarbarcelona.com/, the purchase of products and/or the reservation of services offered through it.
2. IDENTIFICATION OF THE PARTIES
Provider: MAEDOR TRES, SL
NIF: B-55123079
Address: c/Villarroel 163, 08036 Barcelona
Telephone: 933 486 896
Email: [email protected]
3. RESERVATION PROCESS
Reservations are available up to 365 days in advance. When making a reservation, the user must indicate any food allergies or intolerances.
Cancellation policy: Cancellations made within 48 hours before the reservation date will incur a charge of 150 euros per person. The restaurant reserves the right to charge this amount to the credit card provided at the time of booking.
4. ITEMS PURCHASE PROCESS
To purchase products, the user must add the desired items to the cart, proceed to checkout, and confirm the order. An email confirmation will be sent upon successful completion of the purchase.
5. PRODUCT AVAILABILITY
All products are subject to availability. If a product is out of stock, the user will be notified and may choose to wait for restocking or cancel the order.
6. PRICES
All prices displayed on the website include VAT but exclude shipping costs. The provider reserves the right to modify prices at any time. In the event of a pricing error, the user will be informed and may choose to confirm or cancel the order.
7. PAYMENT METHODS
Payment can be made by credit or debit card (Visa, MasterCard, American Express). All transactions are processed through a secure payment gateway.
8. RIGHT OF WITHDRAWAL
The user has a 14-day withdrawal period for purchased goods, from the date of receipt. This right does not apply to personalized services, perishable goods, or food services.
9. SHIPPING
Products will be shipped within 72 hours from confirmation of the order. National and international shipping is available. International taxes and duties are not included in the price.
10. RETURNS
Products may be returned within 14 days of receipt, provided they are in their original packaging and undamaged condition. Return shipping costs are the responsibility of the user.
11. GUARANTEES
All products sold through the website have a 3-year warranty for conformity to the description provided.
12. CONTACT
Customer service is available Monday to Friday, from 11:00 to 19:00.
Telephone: 933 486 896
Email: [email protected]